Transaction Policy
Last updated: June 10, 2026
At Rueva London, safe and easy payments are a priority. Every transaction runs through trusted global payment providers, so you can order with confidence.
Accepted Payment Methods
At checkout you can pay using any of the following options:
- Visa
- Mastercard
- American Express
- Maestro
- Apple Pay
- Google Pay
- Shop Pay
All payment details are encrypted during transmission and handled by our certified payment gateways. We never store your full credit or debit card details and have no access to them.
How Paying Works
When you proceed to checkout, you are taken to our secure payment environment, where you choose your preferred payment method from the options above. Your payment method is charged at the moment your order is placed. As soon as your payment has been confirmed, you receive a confirmation email with your order number and the transaction details.
Do you run into a problem while paying? Contact our customer service at info@ruevalondon.com and we will help you out.
Security
Our store runs on the Shopify platform, which works with industry-standard SSL encryption and PCI DSS-compliant technology. This keeps your payment information protected and confidential at every step of the transaction.
Currency
All transactions on our website are processed in GBP (£). Currency conversions or fees charged by your bank or card issuer are outside our control.
Customer Support
Questions about a payment or your order? Get in touch:
Email: info@ruevalondon.com
Phone: +44 20 4572 3845
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM Saturday and Sunday: 11:00 AM to 4:00 PM
Business Information
Registered Business Name: Lodecom
Company Registration Number: 99670739
VAT Number: NL005402854B02
Business Address: Van Meelstraat 20, 1945 WC Beverwijk, The Netherlands
Email: info@ruevalondon.com
Phone: +44 20 4572 3845
Rueva London is a trading name of Lodecom